Our Commitment to Your Privacy

ISB Vietnam Co., Ltd. ("ISB Vietnam," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when you use our website.

This policy is designed to comply with applicable data protection laws, including Vietnam's Decree 13/2023/ND-CP on Personal Data Protection.

The Data Controller

The entity responsible for processing your personal data (the Data Controller) is:

Information We Collect and How We Use It

We only collect personal information that is necessary for specific, explicit, and legitimate purposes. We do not process your information in a manner that is incompatible with these purposes.

Online Job Applications

• Types of Data Collected: When you apply for a position online, we collect your full name, email address, phone number, professional qualifications, and any personal data you voluntarily include in your CV, cover letter, or other supporting documents.
• Purpose of Use: To assess your suitability for the role you applied for and to manage the recruitment process.

General Inquiries (via Contact Form)

• Types of Data Collected: When you contact us through our website's contact form, we collect your name, email address, phone number, and the content of your message.
• Purpose of Use: To respond to your inquiries, provide you with requested information, or address your feedback.

Your Data Protection Rights

As a data subject, you have significant rights regarding your personal information. Under the law, you have the right to:

• Right to be Informed: To know about the processing of your personal data.
• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request that we correct any inaccurate or incomplete data we hold about you.
• Right to Erasure (Right to be Forgotten): To request that we delete your personal data from our systems under certain conditions.
• Right to Withdraw Consent: To withdraw your previously given consent for data processing at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Restrict Processing: To request the restriction of the processing of your personal data.
• Right to Object: To object to our processing of your personal data for certain purposes.
• Right to Complain: To lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contacting Us" section below.

Cookies Policy

Our website uses cookies to enhance user experience, analyze site traffic, and ensure proper functionality. A cookie is a small text file stored on your device.

Your Consent

When you first visit our website, we will ask for your consent to use non-essential cookies via a cookie consent banner. You can manage your preferences or withdraw your consent at any time through this banner.

Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the website to function correctly and cannot be disabled. They are typically set in response to your actions, such as filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources to measure and improve our site's performance. All information is aggregated and anonymous. We will only use these cookies if you provide your consent.
• Marketing Cookies: These cookies may be set to build a profile of your interests and show you relevant content. We will only use these cookies if you provide your consent.

Managing Cookies

You can change your cookie preferences at any time via our consent banner. Additionally, most web browsers allow you to control cookies through their settings.

Access Logs

Our web server records web usage data in access logs. These logs may contain your IP address, browser type, operating system, and the date and time of your access. While an IP address can be considered personal data, we use this information solely for website maintenance, security analysis, and statistical analysis of website usage. We implement appropriate technical measures to protect this data.

Data Security

ISB Vietnam takes reasonable and appropriate technical and organizational security measures to protect the personal information you provide through our website from loss, destruction, alteration, unauthorized access, and leaks.

Links to Other Websites

This policy applies only to this website. We are not responsible for the handling of personal information on any other websites linked to from our site. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Policy

We may, as the need arises, modify the content of this policy at our sole discretion or in accordance with amendments to Vietnamese law. When we make significant changes, we will post a prominent notice on our website or notify you through other appropriate means. We encourage you to review this policy periodically to stay informed.

Contacting Us

If you have any questions about our personal information policy or about how we protect your personal information, you can contact us through our contact form.